1. Acceptance of Terms
Welcome to DroneNerds.com. These Terms of Service ("Terms") govern your use of our website and services operated by Drone Nerds ("we," "us," or "our"). By accessing or using our website, you agree to be bound by these Terms.
Agreement to Terms
By using this website, you represent that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you do not agree to these Terms, you must not access or use our website.
2. Products and Services
Product Availability
We strive to display accurate product information, including prices, descriptions, and availability. However, we do not warrant that product descriptions or other content are accurate, complete, reliable, current, or error-free.
Price and Payment
- All prices are displayed in USD unless otherwise specified
- We reserve the right to modify prices at any time without prior notice
- Payment must be received before orders are processed and shipped
- We accept various payment methods including credit cards, PayPal, and financing options
Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in pricing or product description, or if we suspect fraud or unauthorized transactions.
3. User Accounts
Account Registration
To access certain features of our website, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
Account Termination
We may terminate or suspend your account at any time, for any reason, including violation of these Terms. You may also terminate your account at any time by contacting customer support.
4. Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Using the website for any illegal or unauthorized purpose
- Attempting to gain unauthorized access to our systems or networks
- Interfering with or disrupting the website or servers
- Using automated tools to access the website without permission
- Reproducing, duplicating, copying, selling, or exploiting any portion of the website
- Impersonating any person or entity or misrepresenting your affiliation
- Uploading or transmitting malicious code, viruses, or harmful content
- Violating any applicable laws or regulations
5. Intellectual Property
Website Content
All content on our website, including but not limited to text, graphics, logos, images, software, and data, is the property of Drone Nerds or our content suppliers and is protected by intellectual property laws.
Trademarks
Drone Nerds, DroneNerds.com, and related graphics, logos, and service marks are trademarks or registered trademarks of Drone Nerds in the United States and other countries.
Product Information
Product descriptions, images, and specifications are provided by manufacturers. While we strive for accuracy, we do not guarantee the completeness or accuracy of such information.
6. Shipping and Delivery
Shipping Policies
- We ship to addresses within the United States and select international destinations
- Shipping times are estimates and not guaranteed
- Shipping costs are calculated based on weight, destination, and shipping method
- Some products may require additional processing time
Risk of Loss
Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not liable for lost or damaged packages after they have been shipped.
7. Returns and Refunds
Return Policy
We offer a 30-day return policy for most products, subject to the following conditions:
- Products must be in original condition and packaging
- All accessories, manuals, and components must be included
- Products must not show signs of excessive use or damage
- Return shipping costs may apply unless the return is due to our error
Restocking Fees
Some products may be subject to restocking fees, which will be clearly communicated during the return process.
Non-returnable Items
Certain items cannot be returned, including customized products, software, and items marked as final sale.
8. Warranty and Support
Product Warranties
Most products come with manufacturer warranties. The specific warranty terms and duration vary by product and manufacturer. Warranty claims should be directed to our customer support team.
Technical Support
We provide technical support for products purchased through our website. Support availability and response times may vary based on product type and support level purchased.
9. Limitation of Liability
To the fullest extent permitted by law, Drone Nerds shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our website or products.
Maximum Liability
Our total liability to you for any claims arising from these Terms shall not exceed the amount you paid for the relevant product or service.
Product Liability
Users are responsible for operating drones and related equipment in compliance with all applicable laws, regulations, and safety guidelines. We are not liable for accidents, injuries, or damages resulting from product misuse.
10. Indemnification
You agree to indemnify, defend, and hold harmless Drone Nerds and our officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising from or relating to your use of our website, products, or violation of these Terms.
11. Privacy
Your privacy is important to us. Our use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our website, you consent to the collection and use of information as described in our Privacy Policy.
12. Dispute Resolution
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
Arbitration Agreement
Any dispute arising from these Terms or your use of our website shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall be conducted in Miami, Florida.
Class Action Waiver
You agree to resolve any disputes individually and waive any right to participate in class actions, class-wide arbitrations, or representative proceedings.
13. Termination
We may terminate or suspend your access to our website immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the website will cease immediately.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the website after any changes constitutes acceptance of the modified Terms.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@drone-nerds.com
Phone: 1-800-DRONERS
Address: 1234 Aviation Blvd, Miami, FL 33122
Website: www.drone-nerds.com